Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We ship via USPS. Your order is generally processed and packaged within two business days after your order is received. Delivery time is then dependent on the service your chose. Please consult USPS site using your tracking information for projected delivery date.
- Privacy & Security
- PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE. FOR CHILDREN VISITING THIS WEB PAGE, ASK YOUR PARENTS TO GO OVER THIS WITH YOU. Click here for the PRIVACY POLICY
- Returns & Replacements
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We will gladly except returns for full refund or exchange within 10 (ten) days from the day you place your order to get in touch with us and report that you would like to return an item. For refunds, your returned merchandise must be received no later than within three weeks from the date of your original order. All returned merchandise must be in original brand new condition. We do not return the shipping costs and you are responsible for return shipping. Will gladly process a credit for your return in a form of an original payment. Returned merchandise should be shipped to E-Jules Inc., 30 Bay 29th Street, Suite 3G, Brooklyn, NY 11214 USA (Attn: returns) and should be accompanied by original order number. nal CCNOW order number with your package for proper processing.
- Ordering
- Ordering from E-Jules is an easy and quick way to shop 24 hours a day. While browsing our E-Jules.com store you can add item(s) to your shopping bag by clicking on <Add to Cart>. You can easily edit quantities in your shopping cart, located in the top right corner. When you are finished, click on the <Checkout> button and you will be easily guided though the rest of the E-Jules.com secure checkout process.
- Payment
- E-Jules.com accepts Visa, Master Card, Discover, American Express, PayPal and E-Jules Gift Cards..
- Viewing Orders
- Just sign into your E-Jules.com account! You can see if your order is processing or has been shipped, and get a tracking number for most shipping options. Just select <My Orders> located in "My Account" view. If you don't have an account, visit our order tracking page and enter your order number - all the info you need will appear!
- Updating Account Information
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Creating an account with E-Jules.com is an easy way to store your information so that the checkout process is quick and easy. You will have the ability to review your Order Status, Order History, Edit your Profile, access to an Address Book, and maintain a Wish list 24 hours a day.
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If you have an account with E-Jules.com and forgot your password, follow these easy steps:
- Select <Log In>
- Select <Forgot your Password>
- Enter your email address used for your account
- Select <Submit>
- Your new password will be sent directly to your email address provided with your order.
If you would like to view or edit information with your E-Jules.com account, such as name, email address, phone number, etc, first sign into your account with your username and password. Once you have signed in you can edit your profile by selecting <Account Dashboard> located in "My Account".Your address book includes the billing and shipping addresses you have on file with your E-Jules.com account. If you would like to view or edit this information, log into your account with your username and password. Once you have signed in select <Address Book> located in "My Account".