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FAQS

What forms of payments do you accept?

 E-Jules.com accepts Visa, Master Card, Discover, American Express, all via PayPal.

 

 What is E-Jules's return policy?

 We will gladly except returns for full refund or exchange within 14 days from the day you place your order. All returned merchandise must be in original brand new condition. We do not return the shipping costs and you are responsible for return shipping. Will gladly process a credit for your return in a form of an original payment. Returned merchandise should be shipped to E-Jules Inc., 30 Bay 29th Street, Suite 3G, Brooklyn, NY 11214 USA (Attn: returns) and should be accompanied by original order number.

 

How long does it take to ship my order to me?

 

We generally ship via USPS. Your order is generally processed and packaged within one-two business days after your order is received. Delivery time is then dependent on the service your chose. Please consult USPS site using your tracking information for projected delivery date.

 

Which service do you use for shipping?

We generally ship via USPS.

 

How can I track my shipped order?

Please consult USPS site using your tracking information for projected delivery date.

 

How do I place my order with E-Jules.com?

Ordering from E-Jules is an easy and quick way to shop 24 hours a day. While browsing our E-Jules.com store you can add item(s) to your shopping cart. You can easily edit quantities in your shopping cart, located in the top right corner. When you are finished, click on the checkout button and you will be easily guided though the rest of the E-Jules.com secure checkout process.

 

Viewing Orders

Just sign into your E-Jules.com account! You can see if your order is processing or has been shipped, and get a tracking number for most shipping options.  Just select located in "My Account" view.